My wife and I built a new home in Grantsburg, WI in the fall of 2014. Our building plans called for a home theater in the basement. I left my contact information with two home theater designers. Jason Smith of Serenity, contacted me and prepared a proposal for our project. From the outset, this was an open, participative process. Jason demonstrated the equipment and was willing to make any changes I suggested. The installation went well. Afterward, Jason gave me a hands-on tutorial on the equipment and set up a universal remote to control all components. We lost sound in one front speaker after about one month of usage. Jason promptly addressed this problem and all is working well since. The picture quality and sound of our system have exceeded my expectations. I would recommend Serenity to anyone looking for a home theater system.
We live in Rogers, MN and we built our house 6yrs ago. We added almost everything we wanted to in the process. The only exception was surround sound and a projector with a drop down screen. We were very unsure of the complexity and cost of such a project. Despite the fact we had a finished basement, Jason was very confident that his team could get us the home theater system we wanted. We couldn’t be more pleased with how our system turned out. We highly recommend Jason for anyone looking for a great system! We can’t say enough about how honest, fair and reliable Jason and his team were throughout our process. They even provided us with a solution to a challenge we faced with our finished basement. Jason recommended a great contractor to help us build custom woodwork around our screen, which couldn’t be mounted in the ceiling due to duct work getting in the way. Most people we’ve worked with would leave us to find our own solutions and our own contractors. They truly are full service and care about their customers’ satisfaction with the entire job.
I wanted a 5 speaker surround sound system installed, and Jason made it really easy for me. I setup an appointment with him, described what I wanted and gave him a price range. He had the perfect recommendation. He got me setup with the system and had it installed within a couple of days, and personally walked me through the features and how to properly run the receiver for the best sound effects. Whenever I have had follow-up questions, a quick response via phone/text solved my issue. And, all of the equipment, installation, and great service was more affordable than I thought. I highly recommend Serenity Sound & Cinema for any home entertainment needs. Thanks, Jason!
Serenity has helped me with my home and office audio visual needs and always provides an added personal touch from honest advice to personal delivery. I recommend them to everyone!
Jason and his team were fantastic. They did a great job from installation all the way through to training us on our new system. Very happy with our new surround sound system.
I am so happy that I called Jason!! He set up an amazing sound system for me. I have lost most of my hearing due to chemo and radiation. Now I can hear and enjoy music and TV. I am so happy and thankful .
Jason was very helpful, a know your stuff kind of guy. I bought a 60" Sharp TV, stand, and new surround sound. He was very happy to exchange the stand for a different one, even after I opened the box. I realized it was not the one that fit the area.
We had this old and ancient TV in our upstairs living room and wanted to replace it with something a bit more updated. I gave Jason a call and he went through some options with us along with pricing.
We went with a JVC brand, and we could not be happier! Jason went above and beyond with the install to make sure everything worked properly and setup all settings.
The best is that he hauled my old TV away! That was a bonus!
I would recommend Serenity Sound & Cinema above any big box store!
I purchased a wireless Bluetooth speaker from Jason for my son's birthday; I was impressed by the quality of service,technical knowledge, the speed of delivery as well as the quality of the speaker. My son loves it and takes it everywhere. I recommend Serenity Surround and Cinema to anyone who wants to learn from the expert before they purchase electronics for their home or office needs. Thanks Jason!
The service and products we received were top notch and we highly recommend Serenity! They are true experts and made the process very easy for us as new homeowners. We won't go to anyone else in the future.
I live in Plymouth, MN, and had purchased speakers through Serenity Sound & Cinema. I was looking to add some speakers to my sound system and they took the time to thoroughly walk me through my options, and provide feedback on what would work best for my particular project. They were very professional throughout the entire process and delivered great customer service. In the end, I walked away very pleased with my purchase and my choice to have Serenity Sound & Cinema complete the work.
We first used Serenity Sound for our home. We were so pleased, we also used them for our business. We know we can trust Jason's advice on what to buy. He has gotten us three TV's, wired our sound, simplified our remote controls to one unit, and given us great advice. He is knowledgeable, technical and professional. We no longer need to go to one of the chain stores, do our own research, or install the equipment ourselves. Now we have Jason. We simply tell him what we need and he takes care of the rest, all at a reasonable price. It truly is an easy decision for us to use Serenity Sound for all our electronic needs.
I have known Jason for several years and was very excited when he decided to get into the AV business. His personal home set up is everything I'd want in a home theater, done well with great details. When my family needed a new TV, Jason was there to make a recommendation for a TV with great performance and reliability. He was a pleasure to deal with.
We received our TV faster than expected and the installation was flawless.
I'd highly recommend (and have) Serenity and Jason personally, you will be delighted with the outcome!