My wife and I built a new home in Grantsburg, WI in the fall of 2014. Our building plans called for a home theater in the basement. I left my contact information with two home theater designers. Jason Smith of Serenity, contacted me and prepared a proposal for our project. From the outset, this was an open, participative process. Jason demonstrated the equipment and was willing to make any changes I suggested. The installation went well. Afterward, Jason gave me a hands-on tutorial on the equipment and set up a universal remote to control all components. We lost sound in one front speaker after about one month of usage. Jason promptly addressed this problem and all is working well since. The picture quality and sound of our system have exceeded my expectations. I would recommend Serenity to anyone looking for a home theater system.